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OnPay vs ADP Run

Find out how these two payroll providers compare when it comes to pricing and features,
including the latest ratings and reviews:

OnPay vs ADP Run:
Compare ratings and reviews

Small businesses and industry experts have shared their payroll software insight and advice.
See how OnPay and Run by ADP stack up.

OnPay

Run by ADP

Ease of Use

9.6
9.2

Ease of Setup

9.3
8.7

Ease of Admin

9.6
9.1

Performance

9.8
9.4

Reliability

9.8
9.3

Customization

9.3
8.8

Reporting

9.7
9.2

Ease of Use

OnPay

9.6

Run by ADP

9.2

Ease of Setup

OnPay

9.3

Run by ADP

8.7

Ease of Admin

OnPay

9.6

Run by ADP

9.1

Performance

OnPay

9.8

Run by ADP

9.4

Reliability

OnPay

9.8

Run by ADP

9.3

Customization

OnPay

9.3

Run by ADP

8.8

Reporting

OnPay

9.7

Run by ADP

9.2

Customer review data on this page is all from G2.com. Links and additional resources.

ONPAY REVIEWS

“Switching over to OnPay was one of the best decisions we’ve made. I love the fact that if you have questions, a quick email, chat, or call to support is all you need to get answers.”

— Brittany, B Michael Consulting, LLC

OnPay vs ADP Run:
Compare features and pricing

When it comes to your payroll provider, you shouldn’t have to sacrifice essential features to get the best value. See how OnPay and Run by ADP compare when it comes to features and cost.

OnPayRun by ADP
Pricing
Base priceStarting at $40 per monthNo published price. Negotiate with sales. Price is per pay run, not monthly.
Per worker costStarting at $6 per personNo published price. Negotiate with sales. Price is per pay run, not monthly.
Full-service payroll
Automated federal, state, and local tax filings and payments Included Included
Unlimited pay runs Included Additional fees
Multi-state payroll Included Included
Edit or cancel a pay run Included Additional fees
Multiple pay rates and schedules Included Included
Garnishments Included Included
Accounting and time tracking integrations Included Included
New hire reporting Included Additional fees
Year-end filings, W-2s, and 1099s Included Additional fees
Onboarding and employee self-service
Employee self-onboarding Included Included
Employee self-service portal Included Included
Document e-sign for I-9s and W-4s Included Included
Send and sign offer letters electronically Included Additional fees
Employee lifetime account access Included Not available
HR and team management
Manage and track time off Included Additional fees
Org charts Included Additional fees
Document storage and audits Included Additional fees
Custom onboarding workflows Included Not available
Benefits and compliance
Medical, dental, and vision plans Pay premiums only Additional fees
Integrated workers’ comp plans Pay premiums only Additional fees
Integrated 401(k) plan Pay premiums only Additional fees
Broker of record integration Included Not available
Reporting and usability
Payroll and employee reports Included Included
Real-time reporting filters Included Not available
Custom report designer Included Not available
Customer support
Setup and data migration Included Additional fees
Expert phone support Included Included
Chat support Included Not available
Accuracy guarantee Included Not available

TOP-RATED PAYROLL, HR, & MORE

Over 94% of our clients would recommend OnPay

*Based on 2023 client survey

97% say OnPay
saves them time

93% say OnPay is
easy to set up

94% say OnPay
gives them flexibility

LET’S DO THIS

We’re here when you’re ready

Try OnPay out yourself to see how easy payroll and HR can be. To get started, just share a few basic details about your business. Our team of pros will set everything up and import your employees’ information for you.

Decide what payroll features you need

The right payroll provider should make it easier to pay and manage your team. Consider what features you’ll need to run your business more efficiently — and what price point will give you the best value.

  • What can you expect when it comes to payroll calculations and tax filings?

    A good payroll service lets you handle all of your workers in the same pay run — in as many states as you need. And there should be no extra fees for additional pay runs. Remember that the tax rates and filing requirements vary at the federal, state, and local level. Selecting a provider that guarantees accurate calculations will give you extra peace of mind knowing things are done right.

     

    With OnPay, you can pay W-2 and 1099 workers all in the same pay run. And with over 30 years of payroll experience, we’ll get things right for every business and locale ⁠— guaranteed.

  • What kind of support will I receive during onboarding?

    It’s a good idea to confirm who will handle new employee onboarding. Some providers leave this up to the employer.

     

    OnPay gives you all of the tools to streamline onboarding. You can send offer letters and new hire documents for e-signature right from the app.

  • Will a provider handle new hire reporting for me?

    Great question! Not every provider will report new workers to the appropriate state or district. Both OnPay and Run by ADP report new hires when they come onboard.

     

    When you hire new workers, OnPay reports new hires on your behalf to all fifty states, plus DC. New hire reporting is typically completed every Friday by the close of business.

  • Can I have multiple pay schedules and pay items?

    Whether you have one pay schedule or multiple, you’ll need a payroll platform that can support how often you plan to pay workers. The software should handle all of the calculations, withholdings, and deductions ⁠— including those for special pay types like tips, commissions, or bonuses.

     

    With OnPay, you get unlimited pay runs and schedules included for one low monthly price. You can even run an off cycle payroll, and cancel or edit a pay run as needed. And with our accuracy guarantee, you can relax knowing that all of the calculations are done right.

  • How should a provider handle HR and compliance?

    A great payroll software will help you keep track of more than just payday. Many include HR features for storing important employee paperwork, managing and approving time off, and more. They should also be able to help with benefits and workers’ comp. Just double check to make sure there aren’t extra fees for the features and integrations you’ll need.

     

    OnPay gives you a full suite of HR features to simplify people management ⁠— at no extra cost. And with integrated workers’ comp and benefits, you can stay compliant and take great care of your team.

  • Will a provider support integrated data management and reporting?

    Choosing a payroll provider with powerful integrations will save you time and keep everything in sync across any other accounting or time tracking software you use. You should also be able to run reports that’ll help you keep an eye on the bottom line.

     

    OnPay’s custom report builder gives you the power to create and save reports with the details you care most about. With best-in-class integrations with QuickBooks, Xero, and time tracking software, you can cut back on data entry and boost productivity, too.